This site is operated by Tea Concepts Ltd. as the exclusive distributor for Tea Forte Inc. in Hong Kong and Macau.
1. We may ask you for personal information to enable us to supply some services on this site such as online ordering or to subscribe to our newsletter. This personal information may include your name, email address and shipping address(es). This information will be retained by us.
2. We will not sell, rent or trade your personal information with any third party without your permission. However, we will cooperate fully should a situation arise where we are required by law or legal process to provide information about a customer.
3. We may send occasional updates and promotional offers to your email address if you make a purchase or sign-up to our newsletter. If you wish to be permanently removed from that list please email email@example.com or click unsubscribe in our email.
4. We collect phone numbers during the order process. We use phone numbers solely in cases where an issue arises with the order that you placed.
5. We collect credit card information when you place an order and use it solely to process your order. We use industry standard Secure Socket Layer (SSL) encryption to ensure that your payment information is kept confidential. We do not retain credit card numbers for future orders and we never share any payment information with any third party, other than the credit card processing company. We will never ask for your credit card information via email or any online chat program. If someone contacts you asking for credit card information claiming to be from Tea Concepts or Tea Forte, please contact us directly at +852 2858 8973 or firstname.lastname@example.org to advise us of the circumstances.
6. We follow strict security procedures in the storage and disclosure of any information that you have given to us, to prevent unauthorized access.
7. We do not collect information about you except when you specifically and knowingly provide it. In order to maintain the accuracy of our database, you can check, update or remove your personal details by contacting us at any time via email@example.com.
10. If you have any questions about privacy please contact us at firstname.lastname@example.org.