How to order

We can offer three easy methods for purchasing Tea Forte products. 

ORDER ONLINE ON THIS SITE 

All the Tea Forte items that we stock are shown on this website. By ordering online through this site you can make your payment using your credit card or through PayPal. This is definitely the easiest and quickest way to order.

However if an item you want is out of stock, or you prefer to pay by another method such as bank transfer or FPS, or you want to make a larger order for a special event, then it will be better to place your order direct with us. 

ORDER DIRECT METHOD

Ordering direct with us provides more payment options, is better if you want to place a special order in advance of an event or where a particular item is shown as out of stock as we may have additional stock held in reserve.

In this case there are just four easy steps from seeing what you want on our website to receiving it in your home.

As well as telling us what you would like to order, we will also need to know your delivery address, contact details for delivery (mobile number and email address) and best delivery time.

  1. contact us by phone (+852 2858 8973) or email (orders@tea-concepts.com) with your order. You can also contact us on these channels for advice or suggestions.

  2. we will then send you a draft invoice by email.

  3. to confirm the order you can make payment by bank transfer, cheque deposit, FPS, credit card or PayPal. Bank transfer can be to HSBC in HK and BNU in Macau.

  4. we will then arrange delivery to your preferred address when you can then luxuriate in your wonderful Tea Forte purchase.


Free Delivery Criteria
Free delivery in Hong Kong with all orders over $750 in value. Orders under $750 in value are charged a flat rate of $50 for delivery. All delivery in Hong Kong is handled by SF Express.

Delivery to Macau is carried out using EMS/Speedpost. This service is charged based on the weight of the package and is calculated when you place your order.

For further details of ordering procedures, please refer to our Ordering FAQ Page

PURCHASE FROM ONE OF OUR RETAILERS

Visit one of our many retailers where you can see and touch (and sometimes sample) the products before you buy them.

All our retail partners are listed on our Where to Buy page.